Our customers' satisfaction is our number one priority.

Please read our full return & refund policies here.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Processing is done in 3-5 business days. We work Mon.-Thurs.

It is encouraged that all customers purchase the additional Route Shipping Insurance that's prompted at checkout. This is for the protection of your order. Any order that is damaged by the shipping carrier, lost or stolen we are not responsible for. Route Insurance allows us to resolve any and every issue.